Voice Recognition is the Future of Business
Businesses pay heed: mobile commerce stands as the future of business. Creating a mobile application is the immediate future of m-commerce. Everyone will migrate from their PCs to smartphones and tablets for their purchases. As a business owner or executive leader, you need to ask yourself a couple of questions. (1) How will these portable devices change human purchasing behavior in five to seven years? And (2) As a business executive, how will I get there?
Voice recognition technology is the answer
Voice recognition software made leaps in technology over the past several years. New types of servers needed to be created in order to take on voice recognition software. These new servers create neural networks that are able to process voice recognition. Natural language understanding, known as NLU, turned into the key for creating software that interacts with users more intuitively. Cloud-based APIs like MindMeld spread this technology to other app developers. Wearable devices and hands-free car connections applied this technology when state and local governments cracked down on cell phone use while driving.
How does speech-recognition technology affect my business?
If you do nothing to adopt it, your business probably won't be recognizable to popular virtual assistants, like Apple's Siri, Microsoft's Cortana and Google Now. Now is the time to adapt for the coming change. The most successful businesses are already adapting their companies to the changing marketplace by using mobile apps. If you are still not convinced, consider these recent changes in the marketplace that clue you in to how commerce is being conducted:
1-800 Flowers and Domino's enabled users to ask Amazon's Alexa to order goods-800-flowers-chats-amazons-alexa/). This is a big deal and a prime example of how consumer behavior is affected by voice recognition.
Ford Motor Company uses the SYNC ® entertainment system powered by Nuance's voice recognition technology. This technology allows drivers and passengers to change radio stations, pull up the weather or get directions.
Montrue Technologies integrates Nuance's mobile medical SDK into an Apple app for the iPad, allowing doctors to dictate information.
Barclays bank uses voice recognition software as a form of secure identification and other banks are following suit.
In regard to internal operations, newer customer relationship management tools integrate with voice recognition by improving data entry, streamlining business processes and improving customer service.
The speech-to-command trend is undeniable
The sky is the limit for this technology. With the improvements in artificial intelligence and neural networks, this sector of business will see vast improvements in m-commerce. Creating a mobile app will get a business primed and ready for this future. Using voice recognition technology is the key to keeping up with the changing marketplace. Everyone will be talking to their phones for information. Fantasy movies were not too far off when they dreamed up stories about people interacting with machines as comfortably as they do with other humans.